POSITION SUMMARY:
The primary responsibility of the Cashier I is to process customer sales of retail hardware goods using McLendon’s “Point of Sale” (POS) System, as well as provide McLendon’s legendary customer service by greeting and directing customers to the products they are looking for. This position works under close supervision and must work closely with customers and other Store Employees.

ESSENTIAL DUTIES
1.) Cashiering – Accurately use POS screens and procedures to complete customer transactions, including, but not limited to, sales, special orders, gift certificates, invoicing, no tax and discounts. Receive accurate payment for merchandise in the form of cash, check, credit, debit, store account and other alternative tender. Count in money at the beginning and end of shift, as well as accurately complete necessary paperwork. Maintain cashier accuracy standard, requiring that cash drawers are balanced within +/- $1. Know and convey McLendon Return Policy.
2.) Customer Service – Greet customers, acknowledge their presence and provide courteous, efficient and attentive service in a timely manner. Identify customer needs and provide assistance with the handling of large or heavy items when necessary. Address customer questions and complaints, exercising tact and good judgment, including involving Cashier Lead and/or Management, as required, to resolve customer issues.
3.) Product Knowledge –General knowledge of merchandise carried and where it is located in order to direct customers.
4.) Loss Prevention – Identify counterfeit currency and shoplifting indicators.
5.) Housekeeping – Keep counter areas clean, neat, stocked and organized.


The foregoing statements are intended to describe the general nature and level of work being performed. They are not intended as an exhaustive list of all responsibilities, duties and skills required.